St Albans Dental Centre at 59 Hatfield Road in St Albans, England

Opening hours Closed now

Today: 09:00 am — 01:00 pm

Reviews about St Albans Dental Centre

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  A very good dentist but shocking receptionist and administrative skills. I called to rearrange an appointment for my mother and myself, to get a text the next day asking me to call if I wasn't able to make the original appointment. I called again to say I'd rearranged this appointment to find out it hadn't been changed. The lady I spoke with changed it and assured me it was made for a Saturday at 3pm. I then received a text the next day saying I'd missed my original appointment and to call again to re-arrange. I called back to say I'd had the Saturday appointment and wasn't sure why I received the text - to find I'd not been booked in again - but this lady explained if I show up at 2:45 she would be sure I was seen for all the hassle I'd been through. The Friday before my appointment, I received a call to confirm I would be attending my appointment for 1:30pm that Saturday! When I explained it might be difficult for me to make that time the lady asked I just give them suitable notice if I couldn't make it, because the 2:45pm slot was no longer available. I called an hour and a half before on the Saturday to state I couldn't make it, just to have a rude lady tell me off for how busy they can get on Saturdays and how it was my fault a man who'd just called in with pain, couldn't get booked in that day! SHOCKING customer service and an absolute nightmare to book in.
  by A

  April 18, 2017

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About St Albans Dental Centre in St Albans